Data Center Infrastructure

Best Practice in Data Centre infrastructure requires that any provider’s data infrastructure should not just match, but preferably exceed, the standards set for a customer’s own internal infrastructure. An in-demand infrastructure must serve thousands of customers, each with their own compliance policies, varying distribution of users, and peaks and troughs of usage.

• Best practice data centre infrastructure must deliver acceptable response times to all users, irrespective of location, time zone and working hours.
• Again , best practice demands an infrastructure that is ready to sustain peak load, on demand, at any time. It must be able to handle surges in demand without the level of insight into customer activity that an in house IT team could have accumulated.
• Minimal downtime is an essential criteria across all time zones and business cycles. And even major upgrades must be completed within designated times that do not disturb deliver of customer service.

Macquarie Telecom is the most secure and accredited Data Center in Australia. The Data Center is engineered to the first-class standards required to support the highest level of accredited security & uptime available for your critical application hosting, IT infrastructure and intellectual assets. Data Center High Availability with Superior Service.

• World-class infrastructure and managed services through Tier 1 backbones with diverse path connectivity and fully redundant power and environmental systems.
• Formal monitoring, logging and event management processes are employed in the Data Center Network Operations Center to maintain advanced tiers of technical support.
• Every customer receives a Service Level Agreement, which outlines delivery requirements and exceeds industry standards.
• Secondary Virtual Data Center Disaster Recovery facility available for guaranteed uptime
• Data Center Accreditations - ISO 27001 Compliance and much more.

Macquarie Telecom has completed a successful ISO 27001 Audit through SAI Global. This provides assurance that Macquarie Telecom follows policies; procedures and business processes recognised as best practices for providing a secure, stable Data Center Outsourcing environment.

We believe in having third parties certify that we are doing things right and make sure the whole facility is tested on a monthly basis. Additional accreditations for the Data Center and Network Operations Center engineers include: DSD highly protected, ASIO T4, VMware, Suntone, EMC, Microsoft Gold & RedHat

Highly protected Data Center infrastructure

Data Center security is our forte and the Intellicentre employs multiple security measures to enhance physical security.

• Every Data Center employee undergoes thorough and multiple background security checks before they're hired.
• Mantraps, keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitors protect access to the Data Center.
• There is constant supervision of all doors, riser cupboards and plant rooms with CCTV including motion detection and fixed cameras with digital recording capability and HDD archive.

Scalability

An on demand data center must be designed to support thousands of companies, and hence millions of transactions per month. This requires an infrastructure that si engineered for scalability; one that uses state-of-art resource sharing and a holistic approach to technology infrastructure.

Data Center with Tier 1 Backbone & Network Connections

Macquarie Telecom's high-speed Tier 1 Backbone Internet connection provides you with significant advantages in speed and throughput, delivering the highest quality bandwidth. Private networks are also available. The architecture provides redundant and diverse Internet connectivity, protecting against fibre cuts and router outages. Customers can also select alternate providers routed to the Data Center.

Macquarie Telecom's nationwide data network offers a variety of connectivity options including Private IP, Frame Relay, Ethernet, ICON, ISDN, Internet, ADSL2+ and SHDSL.

• Redundant Data Center - Independent Power Sources
• The Data Center is equipped with redundant power components to guarantee continuous power availability.
• Uninterruptible power supply systems (UPS) and diesel-powered generators provide the necessary power during utility interruptions, such as weather-related events or transmission system failures. An ample supply of on-site diesel fuel assures sufficient backup power during extended interruptions.
• Monitored Environmental Controls and Systems
• Macquarie Telecom's Data Center delivers premium protection and is designed to monitor the environmental infrastructure and provide early-warning notifications.
• Monitoring the mechanical, electrical and other critical systems ensures high availability and timely response to events. Early decision of controls such as temperature and humidity further enhances our delivery.
• Highly sensitive smoke and heat detectors, along with automated moisture detectors, constantly monitor equipment areas, alerting Macquarie Telecom to changes beyond precise tolerances.