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Mar 02
2010
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Attributes of a Managed Hosting Service Providerin Server Hosting, Managed Servers, Managed Hosting, Dedicated Hosting |
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The key factors that a customer needs to should consider are:
Managed Hosting Pricing Options
This may not be the most critical factor but it is often the first a customer will look at. While it's always tempting to go with the lowest-cost provider. In accepted wisdom this is seldom the wisest choice. At the very least an approach of negotiating a price should be foremost on the mind of a customer.

The important consideration is that one of the key benefits of a Managed Hosting service is that a customer should gain the benefits of advanced and scalable technological solutions form a service provider and not save money notionally in fees alone. If the advantages are not gained in terms of capability, the customer will pay for a lack of capacity. In a rapidly changing IT world it is more likely too that newer servers are more cost- and energy-efficient,
Network Capabilities
A service provider offering the fastest server infrastructure will be of little use to a customer and end users if the network connecting them fails to keep up with demand or, worse, fails altogether.
Down time or slow connectivity bedevil many businesses and this factor looms large in the decision making by CIOs or their equivalent. Look for providers that offer highly stable, reliable network connections, with redundancy and multiple points of presence.
Disaster Recovery
Many companies have back up and disaster recovery strategies in place thus it is a given that only providers that operate multiple data centres can guarantee uptime even in the face of a disaster. It is necessary to get the detail of a the Managed Hosting firm's disaster recovery plans. Typically a customer will ask: whether they will share those plans with you and work to integrate with your plans The location of the service provider’s data centres may be significant and a need to be locations that are in sync with the regions in which the customer needs service.
Corporate Stability
The proliferation of service providers in the hosted space may be of concern to some customers. Demand for Managed Hosting services on the rise, it's only natural that a number of new players are coming on the scene to meet the demand. Some players may not have the financial and management structures necessary for a sustainable business. The business model and the track record swell as the ownership of the service provider is an important consideration for assessing the choice for a customer.
Customers must evaluate not only the functional capabilities and service quality of potential providers, but their financial standing and long-term viability.
